Kleidung Reparieren Mended

Repair Service

Armedangels × Mended

Repair Service

Armedangels × Mended

Ready to wear
(almost) forever

Every ARMEDANGELS piece on this planet is meant to be a constant companion, ready to be worn all day, every day.

That’s what we strive for. ARMEDANGELS clothes are crafted to last a lifetime. In case of wear and tear, we make the best out of it – literally. Using original ARMEDANGELS spare parts, your clothes are being repaired by trusted tailors from our repair partner MENDED. For a result just like new, booked in a few clicks online.

BOOK REPAIR

How it works

BOOK YOUR SERVICE

Tell us about your repair or alteration need in a few clicks.

SEND YOUR ITEM

You will receive a QR-code to scan at your DHL point. No own printer needed!

YOUR ITEM IS CARED FOR

The tailors at MENDED in NRW will take care of your item and fix and fit it at highest quality standards with original ARMEDANGELS spare parts if possible.

FINALLY WEAR YOUR ITEM AGAIN

You will receive your item back within 10 days – almost like new, ready to be worn again & again. Something‘s not yet perfect? MENDED offers 30 days happiness guarantee.

BOOK YOUR SERVICE

Tell us about your repair or alteration need in a few clicks.

SEND YOUR ITEM

You will receive a shipping label to send your item via any DHL drop off.

YOUR ITEM IS CARED FOR

The tailors at MENDED in NRW will take care of your item and fix and fit it at highest quality standards with original ARMEDANGELS spare parts if possible.

FINALLY WEAR YOUR ITEM AGAIN

You will receive your item back within 10 days – almost like new, ready to be worn again & again. Something‘s not yet perfect? MENDED offers 30 days happiness guarantee.

BOOK REPAIR

REPAIR CAN MAKE A CHANGE

If we double the number of times we wear our clothes on average instead of buying new, we can reduce greenhouse gas emissions by 44%.

(Ellen MacArthur Foundation, 2017)

DISCOVER MENDED

Changemakers Club

A club founded on the belief that small actions will power big change. It’s on all of us to make it happen. Because building a brighter, better future isn’t a singular struggle. It’s a commitment to fight together and implement lifestyle changes that bring about dramatic shifts. Because we're all made to make a difference.

CHANGEMAKERS CLUB

FAQ

How can I book a repair?

To use the service, go to the MENDED Booking portal here. In just a few steps, you can select what you want and receive your shipping QR code after completing your order. Drop off the package at the DHL Point and have your QR code scanned to print your shipping label and send your garment. After a maximum of 10 days, you will receive your item back.

What about warranty cases?

If you have recently purchased something from us that has a quality issue, please contact our customer support team. If it is a case within the statutory warranty conditions, we will of course cover the costs of repair or replacement. You can contact our customer support team via our contact formhere.

Is it possbile to book alterations like shortening jeans etc. as well?

Yes, MENDED not only offers repairs, but can also shorten pants, tighten the waistband, shorten dress straps and so on... We recommend to check the MENDED booking portal to see if your desired service is available.

Can I also book the service for other clothes from other brands?

Yes, please! We would like to encourage you to do so - because every repair that is an alternative to buying new saves valuable resources. You can use the service at MENDED for clothes of all brands.

Who will work on my clothes?

Your repair or fitting will be handled by our partner MENDED. They work with experienced tailors in North Rhine-Westphalia who will bring your garment back to life with lots of love and handwork involved. You can find more information about MENDED here.

Which materials will be used?

ARMEDANGELS provides the tailors at MENDED with a variety of original materials (buttons, denim fabrics, etc.). You can benefit from this with the MENDED service without any extra costs. However, since there are so many different (and up to 17 years old) ARMEDANGELS garments out there, we cannot guarantee to provide the right material for every case. Since the top priority of the repair should be the quality of the result, the MENDED tailors may use their own materials to get the best out of your ARMEDANGELS clothing.
These materials are all at least ÖKOTEX-certified.

Who pays for the service?

The costs for repair and shipping are to be covered by you (this of course does not apply to cases under warranty conditions, see here). ARMEDANGELS provides MENDED with a variety of original materials (buttons, jeans fabrics, etc.). You can benefit from this with the MENDED service at no extra cost. Please note, however, that we cannot guarantee that only ARMEDANGELS materials will be used.

How long does it take until I receive my item back?

MENDED's tailors in North Rhine-Westphalia will get to work as quickly as possible as soon as they receive your garment. MENDED promises that you will receive it back within max. 10 days.

Who should I contact if I have questions about my repair (order status, complaint, etc.)?

Since MENDED provides the entire service, they are also the right contact for all your questions about your repair or alteration. Please send an e-mail to MENDED's customer support: [email protected]

What happens, if I am not happy with the result?

We very much hope that the result will always meet your expectations (or even exceed them :) ). If something doesn't quite fit, MENDED offers a free 30-day satisfaction guarantee.